This Privacy Policy (“Policy”) outlines how Texas Scientific Laboratory or Texas Scientific LLC, including its testing laboratories and affiliates (Texas Scientific, “us,” “we,” “our”), collects, uses, and protects the information you provide when visiting our website www.texassci.com and utilizing any services and functionalities offered on our sites. Texas Scientific is committed to respecting and safeguarding your personal information.
About Texas Scientific Laboratory
Texas Scientific Laboratory is a division of Texas Scientific LLC, offering comprehensive laboratory testing services to customers, healthcare providers, and academic researchers. Located at 3818 Fuqua St, Houston, TX 77047, we can be reached through our website at www.texassci.com, by phone at 346-212-2730, or by email at support@texassci.com.
Information We Collect
When you access our website and use our services, your Personal Information will be collected. This includes, but is not limited to, your name, email address, phone number, mailing address, and information defined as “Protected Health Information” under the regulations of the Health Insurance Portability and Accountability Act (“HIPAA“)
Use of Your Personal Information
Your personal information may be utilized for the following purposes:
• Providing requested services, such as associating test results with your samples.
- Providing requested services, such as associating test results with your samples.
- Responding to inquiries and addressing service-related questions.
- Enhancing our services.
- Fulfilling contractual obligations between you and us.
- Informing you of test results or addressing queries during our services.
- Notifying you of any changes in services or policies.
- Complying with regulations and laws.
- Any other reasonable and necessary purposes to provide requested or consented services.
Safeguarding and Securing the Data
Texas Scientific is committed to safeguarding your data security and privacy. We employ physical, electronic, and administrative measures to protect your information from unauthorized access. Sensitive data, such as credit card details, is encrypted during transmission to ensure its security. However, despite our best efforts, no security measures are impenetrable, and we cannot guarantee absolute security of the information provided to us.
Data and Information Collected by Third Parties
This site may contain links to third-party websites. Please note that our Privacy Policy does not extend to these external websites. It is applicable solely to the information we collect through our own website. We strongly recommend that you review the privacy policies of any other parties when accessing their websites through our links.
Disclosing Your Information
We may disclose your information under the following circumstances:
- Service Providers: We may share information with companies and individuals who provide administrative, marketing, and other services for us or on our behalf. Any third-party service provider handling PHI is required to sign a Business Associate Agreement to ensure compliance with HIPAA regulations. These services may include mailing offices and customer support organizations.
- Law Enforcement: We may cooperate with law enforcement agencies for reasonable information requests. Additionally, we may disclose your information as required or permitted by law, which may include sharing it with governmental entities or third parties in response to subpoenas, court orders, or legal processes.
- Transfers: In the event that all or substantially all of our assets are acquired by another company, your information will be transferred to the acquiring company.
- Research: Texas Scientific may collect deidentified customer data and share it with third parties only after obtaining your signed consent. We may collaborate with third-party scientists/researchers to advance knowledge of human diseases or develop new diagnostic tests or treatments. The research may lead to new discoveries or products with potential commercial value, which can be developed and owned by Texas Scientific and/or its collaborators.
- Information Breach Notification: Texas Scientific is obligated to notify customers if it discovers a breach of unsecured Protected Health Information (PHI), unless a risk assessment determines a low probability of PHI compromise. You will be notified without unreasonable delay and no later than 60 days after the discovery of the breach. The notification will include details about the incident and steps to mitigate any potential harm.
Consent
Our Privacy Policy may be updated periodically. Any modifications will be posted on this page, and we recommend that you review this Privacy Policy regularly. Changes will become effective immediately upon posting.
Contact Us
For any questions regarding this Privacy Policy, you can contact us: By phone: 346-212-2730, by email: support@texassci.com